Back to Blog
    Compliance & Regulations

    SEC Marketing Rule: Compliance Guide for RIA Testimonials

    Financial advisors can use testimonials under the SEC marketing rule by meeting specific disclosure, oversight, and written agreement requirements for RIA compliance.

    BS
    Bradley Smith
    Co-Founder at Aspen

    How do you implement the SEC marketing rule for testimonials?

    To implement the SEC marketing rule for testimonials safely, you must first establish a robust oversight and compliance framework. This includes updating your firm’s compliance manual to reflect specific processes for vetting and approving any public statements made by clients or professional COIs. The rule represents a significant shift from the previous decades of absolute prohibition on testimonials.

    According to the SEC Modernized Marketing Rule for Investment Advisers, any testimonial used in your marketing must include clear and prominent disclosures. These disclosures must state whether the person giving the testimonial is a current client and whether they received compensation for their statement. Highlighting these facts prevents your marketing from being misleading.

    Most advisors struggle with the distinction between a testimonial and an endorsement. A testimonial is a statement by a current client about their experience with you. An endorsement is a statement by a non-client, such as a CPA or attorney, who recommends your services. Both fall under the same regulatory umbrella but require slightly different disclosure language in your outreach.

    What are the disclosure requirements for RIA testimonials?

    Disclosure requirements under the marketing rule mandate that you present certain information at the time the testimonial is disseminated. You must disclose that the testimonial was given by a current client and that cash or non-cash compensation was provided. You must also detail any material conflicts of interest resulting from your relationship with the promoter.

    These disclosures must be prominent. You cannot hide them in a tiny font at the bottom of a page or within a dense block of legal text. They should be placed in close proximity to the testimonial itself. For example, if you feature a client quote on your homepage, the disclosure should appear right below the quote. This ensures a prospect sees the context before forming an opinion on your services.

    Reliable AI content creation for advisors can help you draft these disclosures consistently across your digital footprint. Using a standardized template for every testimonial helps your Chief Compliance Officer (CCO) review material faster and reduces the risk of a deficiency letter during an SEC exam.

    When do you need a written agreement for promoters?

    You need a written agreement with any promoter who provides a testimonial or endorsement that receives more than de minimis compensation. The SEC defines de minimis as $1,000 or less during the preceding 12 months. If you pay a COI or a client more than this amount for referrals or marketing statements, a formal contract is mandatory.

    This agreement must outline the scope of the promoter's activities and their obligation to follow the marketing rule. It effectively makes you responsible for their actions. You must be able to demonstrate that you have a reasonable basis for believing the promoter is complying with the rules. This usually involves periodic check-ins or reviews of the promoter's public statements regarding your firm.

    Aspen helps RIAs automate the collection and disclosure of client feedback to stay compliant with the SEC marketing rule.

    Is your firm prepared for an SEC marketing exam?

    Preparing for an SEC exam requires meticulous recordkeeping of all marketing materials and the substantiation of any claims. According to Kitces.com research on RIA compliance, firms must be able to prove that any performance claims or testimonials are not cherry-picked. If you show one positive testimonial, you must ensure it is representative of the client experience or provide context that balances the presentation.

    Regulators frequently look for "substantiation." This means if you claim to be the top advisor in your city based on a client survey, you must have the data to back that up. For testimonials, you must ensure the client actually holds the account and has the experience they claim to have. Randomly pulling quotes from social media without verification is a major compliance risk.

    Requirement De Minimis (<$1k) Substantial (>$1k)
    Disclosures Needed Yes Yes
    Written Agreement No Yes
    Due Diligence No Yes
    Disqualification Rules No Yes

    How does the marketing rule affect your Form ADV?

    The SEC marketing rule requires you to update your Form ADV Part 1A to disclose your use of testimonials and endorsements. Specifically, Item 5.L asks whether your firm uses testimonials or endorsements in its advertisements and whether you pay compensation for them. This transparency allows the SEC to risk-score firms before they even walk through the door for an audit.

    Your Form ADV Part 2A, or the firm brochure, should also be updated. You must describe your referral arrangements and the conflicts of interest they create. If you use automated email sequences to solicit these testimonials, your internal books and records should reflect the logic and targeting used for those emails.

    Consistency is the most important factor. If your ADV says you do not pay for referrals but your bank statements show 1099 payments to a local CPA for "marketing services," you will face significant issues. Always align your documented policies with your actual marketing practices. Many firms find success using an AI-powered website builder for advisors that has compliance workflows built into the design process.

    Can IBD-affiliated advisors use testimonials?

    Advisors affiliated with an Independent Broker-Dealer (IBD) must face the additional layer of FINRA Rule 2210. While the SEC marketing rule opened the door for testimonials, many IBDs still maintain stricter policies than the SEC. You must always get approval from your broker-dealer's home office compliance department before publishing a testimonial.

    FINRA generally requires that testimonials include a disclosure that the testimonial may not be representative of the experience of other clients. They also require a statement that the testimonial is no guarantee of future performance or success. Even if the SEC rule is now more permissive, your specific IBD compliance officer has the final word on what appears on your website or LinkedIn profile.

    Effective advisor email marketing requires balancing these twin sets of regulations. Use a centralized platform to manage your outreach so that all versions of your copy are archived for the three to five years required by SEC and FINRA books and records rules.

    What are the prohibited practices under the new rule?

    Certain practices remain strictly prohibited under the SEC marketing rule. You cannot use any advertisement that contains an untrue statement of a material fact or omits a material fact necessary to make the statement not misleading. This is the general anti-fraud provision that anchors all RIA marketing.

    Specifically, do not include a testimonial that discusses the performance of an account. The SEC is wary of "performance-based testimonials" because they can easily mislead prospects into thinking they will achieve the same returns. Stick to statements about your service, communication, and planning process rather than specific investment results.

    You also cannot use testimonials from people who are subject to an SEC "disqualification event." If a promoter has been barred from the industry or has a serious disciplinary history, you cannot pay them for an endorsement. This is why due diligence is a critical part of your CRM and contact management process when working with COIs.

    How to start collecting compliant testimonials

    Start by identifying your most loyal clients. Reach out to them personally or through a structured survey to ask for feedback. Once you have a statement you would like to use, follow these steps. First, verify the client’s status and check for any potential conflicts. Second, draft the required disclosures. Third, submit the material to your CCO or compliance consultant for approval.

    Do not simply copy-paste reviews from Google or Yelp onto your website without the proper disclosures. While you cannot control what people say on third-party sites, as soon as you "adopt" that content by putting it on your own site, it becomes an advertisement subject to the full weight of the SEC marketing rule. Managed automated lead generation for RIAs tools can help you funnel these inquiries into a compliant system.

    See how Aspen automates this for your firm — book a 20-minute demo. https://aspen-agent-growth.lovable.app/demo?utm_source=blog&utm_medium=organic&utm_campaign=sec-marketing-rule-testimonials-ria

    Frequently Asked Questions

    Can I use Google Reviews on my advisor website?

    You can use Google Reviews, but you must be careful. If you merely provide a link to your Google Business Profile, it generally is not considered your own advertisement. However, if you pull a specific five-star review and feature it on your homepage, you have adopted that content. It must then include all SEC-mandated disclosures regarding client status and compensation.

    Do I need a new contract for every client who gives a testimonial?

    You only need a formal written agreement if the client receives more than $1,000 in total compensation over 12 months for their testimonial or referral activities. For unpaid testimonials, you do not need a contract, but you still must provide the universal disclosures about their client status and any material conflicts of interest.

    What counts as non-cash compensation under the marketing rule?

    Non-cash compensation includes anything of value provided in exchange for a testimonial or endorsement. Common examples include fee waivers, gift cards, event tickets, or reciprocal referral arrangements with other professionals like CPAs or attorneys. All these items must be disclosed to prospects to satisfy SEC transparency requirements.

    Sources

    Share on LinkedIn

    "Stop fearing the SEC Marketing Rule. Testimonials are the most powerful growth tool RIAs have gained in decades, yet most firms are too afraid to use them correctly. Don't let compliance anxiety stunt your AUM growth. Link in comments."

    Share This Post